*delivery director*:
- publication date: oct 3, 2024- ref. No: 521762- location: monterrey, nuevo le
- n, mx, 66490*who we are.*
together we create *reliable and responsive digital foundations* for the world's businesses, institutions, and communities.
learn more on *advancing what matters*
delivery director
- customer focus: deeply understands client needs and ensures services are aligned to meet those needs. Financial acumen: clear understanding and alignment of service delivery items, their costs and corresponding revenue.
- strategic thinking: aligns service delivery strategies with client business goals.
- change management: capable of leading the team and clients through changes in processes, technologies, or organizational structures.
- communication: clearly and effectively communicates with clients and stakeholders at all levels.
- performance management: sets clear performance expectations for the team and provides regular feedback. What will make you successful/or "your x factor":
- sdm experience : + 7 years of experience as sdm on large global accounts in the areas of infra apps (middleware / database / mainframe) with seasoned experience on finance management, customer relationship management, transformation & innovation and service delivery.
technical knowledge in the areas of: - mainframe (z/os, cics, ims, db2, idms, storage & virtual tape, batch, acm) - os2 - tailored account processing application - scm - java application code management middleware - was, jws, iib, iis, jboss, mq - dms - filenet, rightfax, adobe experience mgr. - database - oracle, sql, db2, change data capture (cdc), striim, oracle exadata, informatica
your expertise: - bachelor's degree in engineering, computer science, information system or related discipline - itil foundation certified, citp or other professional body qualification.
- demonstrate personal integrity, strong work ethic and confidentiality.
- communication: ability to communicate effectively with people at all levels using fluent english
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*learn more about us*
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