Job function: global service delivery centre operations why softwareone?:
for over 30 years softwareone has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.
The role:
- execute large scale product builds (mass sku loads & supplier loads) into product database including taxonomy, product setup, attributes
- handles daily, weekly & monthly reporting functions
- execute detailed review of sku batches to ensure all vital information is provided by vmanage sku cost discrepancies for complete setup
- ensure quality control & post go live quality checks
- daily interaction with swo counterparts to ensure item issues are resolved to prevent customer backorders
- responsible for all processes & tasks associated with overall sku setup & maintenance, including but not limited to: cost updates, reinstates, discontinued, content, attribute, specifications, taxonomy, family of products, qa & other duties as assigned.
What we need to see from you:
- bachelor’s degree from four year college or university
- excellent english written & verbal skills
- 2 years’ experience in software industry
- excellent communication, organization, multitasking, and time management skills
- excellent excel skills
- solid problem solving, consultative and research skills
- ability to analyze information with attention to details.
- ability to work in a fast-paced team environment.
- ability to research multiple sources to find data.
- general math skills, pc proficient, knowledge of ms office, adobe acrobat, and erp systems
- reliable and desirable work ethic within a team environment
- proven ability to be hands on within a heavy workload environment
- must be a team player and able to work with and through others.
- ability to multi-task and be well organized.
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