.wfs business specialist, workforce staffingat amazon, we are working to be the most customer-centric company on earth.
to get there, we need exceptionally talented, bright, and driven leaders.
if you would like to help us build the place to find and buy anything online, this is your chance to make history.amazon's workforce staffing (wfs) team is looking for a business management specialist to join the wfs team to support latin america.
in this multi-purpose role, the ideal candidate will possess both an optimization background that enables them to manage quantitative planning and a demonstrated ability to think broadly and strategically about customer service initiatives and risk mitigation.
they will experience a wide range of problem-solving situations, strategic to real-time, requiring extensive use of data collection and analysis to make recommendations and decisions in support of amazon operations' high volume hiring.a successful candidate will have good project management skills with the ability to conduct in-depth analyses, think big, and identify game-changing opportunities.
in addition, you will be expected to deliver solutions and programs that are technology-based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus.
you will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers' needs.
the individual will have targets on process standardization, automation, and business metrics.
you will engage with multiple teams and build customer confidence through quality delivery, robust processes, and sound reporting metrics.basic qualificationsbachelor's degree, or 4+ years of amazon (blue badge/fte) experienceexperience in excel (macros, index, conditional list, arrays, pivots, lookups)3+ years of program or project management experience3+ years of working cross-functionally with tech and non-tech teams experience3+ years of defining and implementing process improvement initiatives using data and metrics experiencepreferred qualifications3+ years of driving end to end delivery and communicating results to senior leadership experience3+ years of driving process improvements experienceexperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationexperience building processes, project management, and schedulesour inclusive culture empowers amazonians to deliver the best results for our customers.
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if the country/region you're applying in isn't listed, please contact your recruiting partner.amazon is committed to a diverse and inclusive workplace