General responsibilities:- receiving and/or identifying business needs and facilitating the appropriate software solutions in line with company standards.- providing and monitoring system performance to ensure that services are provided at the needed level and identifying corrective actions.- providing escalated incident support services in coordination with other support teams and the local management.- root cause analysis, audits and implementation of lessons learned.- governing and assuring system documentation is current for all deployed environments.- execute training as needed.- proactive coaching of the colleagues to improve the effective use of the systems.- project management services coordinating all needed internal and external resources in order to delivery functionality according to the identified timeline and cost.this position requires close coordination with:- local it, network, program, engineering, pc&l, and all levels of management teams.- the implementation project teams (new lines, new model year introduction etc.
)- external software and service providers.hours:- 40 hour weeks are standard but hours outside of normal business hours are required to support project and operational needs.- travel is expected 25-50% depending on project needs.the mes application business analyst must have a sense of urgency and ownership of issues and must maintain effective communication channels with site management and gis team members.experience / qualifications:- it or it related formal education in programming, microsoft or network management.- automotive experience in related area.- mes or plc experience or formal education.