Workfoce analyst coordinator
main responsabilities:
- forecast future contacts, transactions ( daily, weekly, yearly)
- run staffing plannings for operations, care, compliance and finance ops ria and xe
- keep comunication with stakeholders
- build and improve powerbi dashboards
- qualifications
*strong matehematical and stadistical knogledge
*strong but not required knowledwe of lean metholodogies
*powerbi required*
*phyton ( preferable )