*job id*: 155830
*required travel* :minimal
*managerial - no*
*location*:mexico- guadalajara (amdocs site)*
*who are we?*:
*in one sentence*:
understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions.
*what will your job look like?*:
- reflect customer needs by assembling business documents and technical requirements.
- design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
- communicate new details of new solutions and their impact on business processes to customers' business and it personnel.
- ensure that the customer understands the solution and receive responses to all open questions and action items.
- support the customer during the scoping phase in a specific domain up through and including customer sign off (for example, cop process for various customer types and products, epc lead for all product models and designs, etc.).
- prepare solution-related documents and specifications. Configure the solution, followed by the creation, execution and maintenance of accurate and detailed test plans for applicable testing.
- support the resolution of configuration/implementation-related issues if and when they arise.
*all you need is...*:
- degree in computer science or industrial engineering & management - information system.
- customer-facing experience - ability to communicate the amdocs solution using various methods (presentations, demos, and so on).
- wide knowledge of relevant products and e2e business process.
- knowledge of the telecom industry and amdocs business processes (etom, asom).
- experience in managing a team in cross-amdocs domain solutions.
*why you will love this job*:
- use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
- be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development!
- you will have the opportunity to work in multinational environment for the global market leader in its field.
- we offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
*amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce