Students (uacj, utcj, itcj, tecmilenio, universidad vizcaya de las americas)
1 year or more to graduate.
*section i*: general summary
brp offers a career opportunity as service desk agent; customer oriented, good collaboration with teammates, to learn working with multi-functional teams, problem solving and analytical mindset.
*section ii*: experience and education
- computer sciense eduation technical or bachelor degree
- 0-1 years of experience configuring, troubleshooting computers, printers and scanners
- english (speaking 40%, writing 70%, reading 90%)
*section iii*: knowledge, skills and certifications
- user and a services-oriented (make our culture unique, use our values: passion, drive, ingenuity, trust)
- good teammate (attend meetings, collaborate, maintain good relationship with colleagues)
- multi-tasking
- computer troubleshooting
- availability to work on the day shift,
- follow communication protocols and it operational model
- punctuality
*section iv*: main tasks and responsibilities
- regular end user support (professionals)
- end user equipment configuration and installation
- microsoft office suite
- google workspace office suite
- google meets hardware support
- wireless connectivity