*_ responsibilities: _*- prepares materials to communicate issue resolution for external customers.- reviews and analyzes reports detailing performance indicators, sales trends, and other sales data-related analysis, providing recommendations as appropriate.- manages post-sales order management (e.g., specialized product builds, performance reports, data analysis); handles a limited number of highly complex customer accounts.- coordinates non-exempt and entry level team members by providing project management (e.g., coordinates day-to-day activities), mentoring, and coaching.- manages open order (backlog) report issues resolution and reaches out to supply chain or factory to determine source of delay; communicates status andescalates issues as necessary.
*_ education and experience required: _*- first level university degree with recommended focus in business or finance.- typically 2-4 years of experience.
*_ knowledge and skills: _*- strong communication skills (e.g.
written, verbal, presentation); mastery in english and local language as well as other languages as required.- advanced knowledge of internal processes and policies.- solid understanding of local legal compliance issues.- advanced problem-solving and analytical skills.- strong teamwork skills.- advanced time management skills.- basic project management skills.- basic mentoring and coaching skills.