Your new role:
the manager, collaboration tools will lead a team responsible for the development, deployment, and support of collaboration tools (ms teams, slack, box, google workspace, zoom, figma, miro, rev, otter.ai, and co-pilot, trint) that improve communication and productivity across the organization. This role is vital in driving the adoption of collaborative technologies and ensuring seamless integration with existing systems.
your role accountabilities:
* lead, mentor, and manage a team of collaboration tool specialists and support staff.
* oversee the deployment, configuration, and maintenance of collaboration tools.
* provide technical guidance and support to the collaboration tools team.
* ensure the scalability, reliability, and security of collaboration solutions.
* understand client needs and provide tailored solutions to meet their business objectives.
* ensure solutions meet high standards of quality, functionality, and user experience.
* continuously evaluate and improve development processes and methodologies.
* resource allocation: effectively allocate resources, including team members, budget, and tools, to ensure project success.
* risk management: identify potential risks and develop mitigation strategies. Monitor project progress and address any issues that may arise.
* budget management: develop and manage project budgets, ensuring financial accountability and alignment with the company's financial goals.
* ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through kpis.
qualifications & experience:
* bachelor's or master’s degree in computer science, information technology, or a related field.
* minimum of 7+ years of experience in software development and devops practices.
* minimum of 2 years in an architectural role focused on collaboration tools.
* proven experience in a leadership or managerial role.
* proficiency in project management tools and methodologies.
* strong knowledge of collaboration platforms including microsoft teams, slack, box, google workspace, zoom, figma, miro, rev, otter.ai, and co-pilot. Basic understanding of trint.
* strong knowledge of file sharing platforms, chat applications, cloud-based workflow tools, and devops tools.
* strong knowledge of ai and machine learning frameworks and technologies.
* experience with cloud platforms (aws, azure, google cloud).
* strong proficiency in azure, including functions, .net, vault, and vs code. Basic understanding of aws and google cloud platform.
* strong proficiency in rest api calls and programming languages (python, bash, c#, powershell).
* solid understanding of system architecture, microservices, and api design.
* experience with devops tools and practices, including ci/cd pipelines, infrastructure as code, and automated testing.
* software development sdk (vs code).
* demonstrated hands-on experience with scripting languages and strong technical acumen in system architecture, cloud platforms, and automation.
not required but preferred experience:
* certified in microsoft teams and sharepoint.
* experience with other collaboration technologies such as google workspace and atlassian.
* familiarity with agile and scrum methodologies.
* expertise in data integration, migration, and etl processes.
* knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.).
* some visualization tool knowledge would be helpful (i.e. Tableau, power bi).
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