*about this outstanding opportunity!*:
join us and enjoy our #hybrid work from home & from office! Are you ready to make a difference?
*you will*:
- be responsible for handling services that involves field technician workforce assigning and coordinating activities for corrective and preventive maintenance to ensure that our customer communications are working at 100% for united states
- and be the support to our customer work orders corrective and preventive maintenance activities.
*responsibilities*:
- customer order handling
- service desk processes
- field operations dispatch processes
- service operations activities
*to be successful in the role you must have*:
- education: recent graduate for engineer preferential it or telecom careers
- advance english skills (desirable)
- desirable 1 -2 years of experience in service desk or service support specialist (desirable)
- knowledge sharing and collaboration skills
- collaboration skills
- handle instructions & procedures
- availability to rotate shifts
*additional requirements*:
- programing skills basic or intermediate level would be an advantage.
- fast learner used to being trained by online means.
*why join ericsson?*:
at ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
*what happens once you apply?*:
click here to find all you need to know about what our typical hiring process looks like.
Ericsson is proud to be an equal opportunity and affirmative action employer, learn more.