Position overview :
the stock controller partners with the store operations and sales team as well as management to execute all operational duties and ensures compliance with company procedure.
responsibilities :
* ensure the moncler usa service standards are executed consistently
* manage inventory, shipping and receiving procedures
* provide customer service to customers regarding repairs and return of merchandise
* achieve inventory level accuracy including upt updates
* ensure stock/product both back of house and front of house are maintained to operations guidelines
* effectively support all store staff to comply with all company initiatives (inventory maintenance, back-of-house operations procedures, etc.)
* oversee incoming and outgoing shipments and guide staff for store inventories
* partner with all stock associates to maintain accurate inventory levels at all times
* adhere to all company operational policy and procedures as established by the retail operations manager
* additional responsibilities as assigned
qualifications :
* minimum of 2 years retail operations experience
* prior experience in luxury retail preferred
* proven track record of successful inventory count, maintenance and availability reports
* proficient computer knowledge (ms word, excel and outlook)
* college degree preferred
eligibility requirements :
* must have authorization to work in the country of employment
* must be willing to work overtime with short notice
* must be 18 years or older
desired characteristics :
* results-driven and customer focused
* ability to communicate with co-workers and customers alike
* possess strong leadership qualities and can drive a team
* possess strong attention to detail and can work with numbers
* ability to read and analyze reports and perform fundamental calculations
* ability to move or handle merchandise and boxes throughout the store, generally weighing 0-40 pounds
* ability to operate and use all equipment necessary to run the store
* ability to work varied hours and days to ensure store is fully operational
* ability to stand and walk for the majority of a 40-hour work week
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