This role is responsible for optimizing and maintaining the overall sap reliability, availability, and performance. Provide installation, configuration, integration, upgrade and testing services for new projects and on-going maintenance for sap environments. Analyze, diagnose and resolve computing problems involving system hardware, third party software and operating system software. Provide performance tuning, problem analysis, upgrades and system administration for microsoft sql databases and sap instances, specifically sap ecc 6.0, netweaver 7.0. Evaluation and design of interfaces between sap r/3 and external 3rd party systems. Review and implement the recommendations of sap early watch sessions. Provide support in intel administration including space management, monitoring, performance tuning and security. Maintain standard operating procedures and documentation. He will provide guidance on design architecture relevant to sap, installation of the sap software, and maintain and support multiple instances of a global sap landscape.
* provides an experienced level of team leadership and deep technical knowledge/support on sap basis systems including establishing standards and requirements, evaluating and directing enhancements, and implementing solutions for performance monitoring, systems configuration, design and implementation.
* manages basis administrators on the performance, reliability, security and availability of the sap systems in alignment with industry standards and corporate requirements. Will also manage external consulting/outsourced resources as necessary to support projects and changing business needs.
* this position is responsible for the management of all areas of sap basis including, but not limited to: sap architecture, performance reporting, upgrades, correction and transport management (cts/tms), client and landscape strategies, batch scheduling, early watch and go-live checks, oss note research and application, sap gui deployment, ticket resolution with the help desk, application server load balancing, printer troubleshooting and spool administration, daily system checks and monitoring (ccms/solution manager), disaster recovery testing, and performance tuning.
* works with appropriate infrastructure teams to design, implement, and support all hardware and software systems that sap is dependent upon and interfaces with (operating systems, hardware systems, dbms, lan, storage, etc.).
* architectural design, deployment, configuration and ongoing maintenance of multiple sap landscapes - ecc 6.0, solution manager, sap bw/bpc 7.3, business object, scm, sap hcm lms component, enterprise portals 6.0, and other non-sap components with sap interfaces (configuration).
* operational support for sap systems and technical application infrastructure, including solution manager, ccms, and cts management.
* proactively monitor systems and perform root cause analysis of production, qa and development system issues using ccms, solution manager and other 3rd party software.
* administer and execute release management for enhancement packages, support packs and upgrade paths for all sap components.
* performance management, application optimization, tuning, load balancing, proactively to provide a stable sap landscape.
* perform sap application upgrades and enhancement package activation.
* develop, design and document sap disaster recovery procedures and test.
* perform daily system checks of all logs and keep records to determine system usage growth, file system growth, and help plan future infrastructure requirements.
* support infrastructure services in the technical integrations of global 3rd party applications (like vertex, paymetrics, seeburger edi, opentext, as needed) with sap.
* implement batch reporting procedures and operational modes as needed.
* support sap security administrator.
* support sap client services organization with sapgui installs and problem resolution.
* maintain strong and effective working relationships with sap application owners and it infrastructure team.
education/certifications:
* bachelor degree or certification preferred.
experience:
minimum of 5 year experience in corporate security, private security or related field, preferably in a management role; 4+ year experience in sap.
knowledge, skills, and abilities:
* extensive experience in administrating ecc 6.0, bw 7.1, ep 6.0, and other netweaver components.
* sql database knowledge preferred.
* ability to effectively prioritize and execute tasks in a complex environment.
* knowledge of vmware a plus.
* working knowledge of system administration and application administration procedures, not limited to sap.
* strong communication, presentation, analytical and problem-solving skills.
other:
a minimum of 10% of domestic/international travel may be required.
seniority level
associate
employment type
full-time
job function
information technology, administrative, and analyst
industries
it services and it consulting, motor vehicle manufacturing, and it system data services
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