Job overview: we are looking for a skilled supportengineer / application support engineer to join our dynamic team.in this role, you will provide technical support for ourclient-server applications, troubleshoot issues, and collaboratewith internal and external stakeholders to ensure smooth operationand customer satisfaction.
key responsibilities: - providetechnical support: assist clients and internal teams withapplication issues, offering timely and effective solutions.
-troubleshoot & resolve issues: diagnose problems related tojava-based applications, restful apis, web servers (tomcat,apache), and linux environments.
- collaborate with developmentteams: work closely with developers to identify bugs, implementfixes, and support new releases.
- maintain applicationperformance: monitor system performance, analyze logs, and managerelational databases using jdbc and sql server.
- enhance userexperience: implement end-user workflows and support front-endtechnologies like javascript, html, css, angular 2, and reactjs.
-support deployment processes: utilize java open-source frameworks(play, spring, hibernate) and assist with server management andvmware/citrix systems.
- documentation & communication: createand maintain support documentation and communicate effectively withboth technical and non-technical audiences.
- contribute to agileprojects: participate in agile scrum environments to enhanceproduct delivery and team collaboration.
qualifications: -education: bachelor's degree in computer science or a relatedfield.
- experience: 3+ years in development or applicationsupport, with a strong focus on client-server applications.technical skills: - programming languages: java, javascript, html,css.
- web technologies: json, restful web apis, tomcat, apachehttp server.
- frameworks: play, spring, hibernate.
- databasemanagement: relational databases, jdbc.
- system management: linuxenvironments, vmware, citrix.
- ui tools: angular 2, reactjs, withrelay and graphql as a plus.
soft skills: - strong problem-solvingabilities.
- excellent written and verbal communication skills.
-ability to thrive in a fast-paced environment with highexpectations.