.job purpose:working with the boutique manager and/or assistant manager, the sales supervisor, rtw is responsible for assisting with the day-to-day management of the boutique and the achievement of sales goals for the ready-to-wear product category.the sales supervisor, rtw ensures the highest level of customer service in line with christian dior expectations:meet sales targets and minimize stock losses.demonstrate excellent product and range knowledge.participate in staffing, scheduling, merchandising, and inventory.supervise, coach, and motivate the team members.tasks and responsibilitiescommercial performance and team management:maximize sales and measure sales performance and conversion rates on a daily basis.provide and inspire outstanding service to our customers.assist in assigning and monitoring sales goals of sales associates.responsible for clientele development.participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.train, coach, develop, and manage sales associates in selling skills.conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.facilitate proper communication between management and associates.clientele service and management:participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions.train the team on optimizing capture rate and after sale to develop a personal customer database.product and stock management:gather merchandise for transfers, damages, and returns-to-vendor (rtvs).oversee and participate in department inventories.monitor proper pricing of merchandise.minimize stock losses.process management:oversee compliance of associates with established company policies and standards, such as safekeeping of company funds and property, personnel practices, merchandise handling, security, sales, and record-keeping procedures.help solve problems that affect the department's service, efficiency, and productivity.lock and secure the store and oversee compliance with all security procedures.any other tasks as assigned from time to time.skills and competencies:ability to:develop and train associates, build relationships, and utilize skills of associates most appropriately.provide outstanding customer service.effectively manage sales staff toward achievement of sales and clienteling objectives.merchandise effectively.maintain a fair, consistent set of standards as they apply to workforce.adjust priorities and manage time wisely in a fast-paced environment.communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates