Organization - park hyatt los cabos hotel & residences
summary
responsible for overseeing the daily sales efforts and operation of groups and events for managers and executives, training and implementation of established action plans to achieve pre-established goals in this segment, utilizing appropriate sales programs and procedures and carrying out multi-faceted projects.
operational responsibilities:
1. work closely with the director of sales and marketing to identify and drive activities focused on elements of the business that require additional support.
2. develop and review group proposals according to each customer's productivity potential, based on envision system recommendation and dbrs to look at each special case if required.
3. strengthen the business relationship with customers through personalized attention to top account contacts.
4. conduct public relations activities with decision makers from different business firms and potential customers to translate their relationships into sales.
5. promote and represent the hotel in fairs and exhibitions, both domestically and internationally, if necessary.
6. conduct tours of the hotel for customers to showcase facilities and services and promote sales.
7. make presentations of hotel services during visits with clients.
8. monitor and make appointments with clients, and conduct prospecting calls and emails as appropriate to meet the group quota of visits assigned on a weekly basis.
9. provide information regarding rooms, banquets, restaurants, and services offered by the hotel.
qualifications
3 to 5 years of experience in a similar position.
advanced english proficiency.
bachelor's degree.
experience in luxury hotels.
strong communication and presentation skills at all levels of management. #j-18808-ljbffr