*role summary/purpose*
the field service engineer cms netherlands is a professional service provider all kind of industries but not in the hydrocarbon and petrochemical industry, focusing on chemical water treatments.
She or he provides on-site services at our major accounts in the assigned geographic area (north-west of the country).
*what are the essential responsibilities of the field service engineer?*
the following activities are a guideline; others can be part of the job scope:
- perform on-site chemical testing and program follow-up
- customer reporting/data processing with the use of our insight platform
- frequent review of agreed kpi’s with the customer in close cooperation with the account manager
- execute site surveys, equipment start up and commissioning
- management of repairs/maintenance/warrantee
- retain strong verbal and written contact with customers
- minor assembly operations, as required
- project coordination
- support costing of contracts.
- follow and conduct technical trainings
- fulfill piloting and field trials when required
- participate in the local team meetings to share best practices
- comply with integrity and safety as required by veolia policies
- report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to line manager and ehs manager, preferably through gensuite.
*what do we offer?*
- a very varied job combining home office with frequent client visits.
- a challenging and learning work environment, where a high degree of independence is possible. You will work in a fun and experienced team of colleagues.
- a competitive salary combined with a package of fringe benefits including, among others, company car; fuel card; participation of fitness expenses etc.
- working in a company that is an industry leader in solving the world's most pressing water reuse, industrial, irrigation, municipal, and drinking water needs.
*what do you offer?*
- service oriented, external focus
- chemical background
- taking initiative - driven by technical improvements
- team player and independent
- commercial feeling and interest
- good communication and computer skills
- good knowledge of local language & english is required
- strong flexibility and problem-solving skills
- competence with google/ windows office software and veolia it tools is a must
- experience and/or interest in process and water treatment is a plus