Job description - intern/csr
1. Review customer schedules and new pos and create/change/revise orders in sap (training on the job)
2. Learn from the tools we have to support or understand forecast vs orders in power bi - which will be properly trained - to understand if we should have to create exception rituals when necessary to advance, increment, change orders;
3. Support the csrs team with document/invoice entries in customer portals, to ensure up-to-date payments and also compliance issues;
4. Accompany the auditors in a way that provides in time the necessary documents for the auditors;
5. daily contact with the warehouses in mexico and other procurement/logistics team to ensure the daily operation of the business;
6. attend meetings with account managers to understand any specific needs with customers or even share concerns or opportunities/improvement processes
7. Be prepared to be a backup of csrs during the vacation period, receiving guidance and support from others.
Descripción de las actividades de becario/csr
1. revisar programaciones de clientes y pedidos en sap de manera que si actualize o si ingrese nuevas ordenes si necesario;
2. aprender de las herramientas que tenemos para suportar o entendimiento de forecast vs ordenes en power bi - que sera debidamente entreinado - para compreender si debemos tener que crear los rituales de excepcion cuando requerido para adelantar, incrementar, cambiar las ordenes;
3. suportar el equipo de csrs con ingresos de documentos/invoices en los portales de clientes, para segurar pagos al dia y tambien temas de compliance;
4. acompanar las auditorias de manera que providencie en tiempo los documentos requeridos por los auditores;
5. contacto diario con las bodegas - 3 - en mexico y demas equipo de procurement/logistica para asegurar la operacion diaria del negocio;
6. atender juntas con account managers para compreender alguna necesidad especifica con los clientes o mismo compartir preocupaciones o mejorias;
7. estar preparado para ser un back up de vacaciones de un de los recursos, recebiendo guidance y suporte de los demas.
Mm is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.
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