2+ years experience in working in an operations and/or service environment.- fluency in english (written and conversational)- completed bachelors degree.the delivery station learning coordinator works with operations managers, area managers, production assistants to coordinate all associates onboarding activities for the site.
#amazonmexicokey job responsibilities- coordinate ambassador identification program and track new hire onboarding and ambassador audits- coordinate site associate experience week program and assigning learn before doing plans for operations- track learning curve and continuous improvement metrics at the site level- audit powered industrial equipment training program and trainer standard work- execute training programs for both seasonal and permanent trainers- coordinate and facilitate any training related programs- manage ticketing system and ensure tickets are closed within expected timeline- develop and track effectiveness of training programs, including orientation.
monitor adherence to the established training programs to ensure standard work in the training programs- actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.
)- document feedback results to help the learning department identify strengths as well as area of improvement- assess development needs for individuals and groups- fully understand workflow and daily production goals- ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve- balance and prioritize multiple tasks- maintain a positive attitude and presence on the floorgeneral escobedo, nle, mex- bachelors degree in engineering, administration or similar with continuous improvement methodology knowledge.- experience leading multidisciplinary groups- green belt certification (optional)- engage multi-tasking in a fast-paced, high-energy environment- support project improvement events to achieve business goals with short and long term results.- offer feedback effectively related to standard- process adherence- deliver training solutions, if necessary for deploy projects and increase adoption- analyze metrics and identify deviations creating clear improvement plans