Transforming information into intelligencemicron technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.the north america - mexico people services specialist plays a vital role in delivering timely and efficient hr guidance and solutions to people leaders and employees in mexico.
this specialist partners and collaborates closely with all people team centers of excellence for matters requiring coe expertise.this role requires excellent execution in a dynamic and demanding environment, ensuring global continuity through delivering high-quality people services.
the focus is on internal customer service, quality, and ongoing process improvement.this position involves managing services specific to the region, necessitating hands-on personal engagement to understand and address localized hr needs effectively.
staying attuned to regional cultural nuances, legal requirements, and workforce dynamics allows for tailored hr solutions.this role follows a hybrid 4-day onsite job requirement, with presence onsite monday thru thursday and a work from home option on fridays.
international travel may be required for training sessions, meetings, or to collaborate with global teams.key responsibilitiestriage incoming people service center tickets and emails; research and resolve requests in a timely mannerdeliver day-to-day work across the people team spectrum, including onboarding, hr policy, total rewards, hr systems questions, and cyclical people initiatives/programshandle all aspects of the onboarding process, including preparation and retrieval of necessary documents for new hireswork as a foundational subject matter expert in all areas of hr and other functions supported by shared servicesresponsible for maintaining data accuracy/integrity of various people systems and toolsensure hr processes, policies, and tools are applied consistently to contribute to business goalsanalyze requests and escalate issues to various people team workgroups when unable to resolve, serving as a liaison with people team coe for case resolutioncreate and maintain both physical and electronic employee records, ensuring up-to-date, accurate, and secure informationown the pre-hire process for mexico, including initiating background checks and managing the pre-hire tracking toolfacilitate day one orientation for new hires, working closely with local leadership and departments to provide a best-in-class first day experienceother duties and special projects assigned by leadershipqualificationsbachelor's degree or combination of education and equivalent work experience preferred2 years of active hr experience preferred