We're seeking an energetic, ambitious, and motivated senior project manager who is a master at managing all aspects of the ott project delivery lifecycle. As a senior project manager you are comfortable managing the project delivery scope of multiple projects of varying complexity with geographically dispersed teams and customers.
You will own the delivery of a portfolio of projects, ranging from quick implementations to large scale program contributions for well-known international brands. You will participate in the full delivery lifecycle, from onboarding through deployment and support, collaborating with fellow delivery members, engineers, customer success management, sales, support, legal, and finance. We will collaborate on best practice approaches to deliver with standardized tools, the delivery engagement model, and escalation/support plans. You will bring your experience consulting with external clients, emphasizing clear communication, strong leadership, collaboration, and risk management. So if you are a smart, highly motivated pm with both solid technical exposure and a polished communication style, the pm role at brightcove presents a challenging and exciting career opportunity.
*responsibilities*:
- accountable for consulting and guiding external clients of brightcove to successful delivery of contracted deliverables ranging from sme consulting to application development based on the brightcove video experience.
- facilitate client workshops and requirements gathering, with supporting smes.
- manage multiple projects with varying levels of complexity in parallel.
- manage internal & external stakeholders and delivery teams remotely across multiple time zones.
- responsible for program charter, governance and communications planning and defining roles for each engagement.
- risk assessment, tracking, and mitigation planning, with internal/external teams, regular status reporting and escalations to ensure no surprises.
- scope and budget control with internal reporting.
- manage change requests.
- coordination and continuous expectation setting among internal and external stakeholders.
- manage internal and third-party development teams to deliver projects.
- participate in continuous improvement and enforcement of our delivery best practices.
- contributing to a healthy, collaborative team environment.
*skills/qualifications*
- 6+ years experience on technical project teams or professional services teams in support or delivery-related roles with external customers.
- excellent communication skills, and the ability to manage clients, vendors and teams dispersed geographically.
- familiarity with standard project management tools, practices and procedures.
- experience with simultaneously planning, organizing, and executing projects of varying sizes and complexities and delivering them within the specified timeframe and budget.
- ability to facilitate requirements definition, project planning and gap analysis.
- familiar with waterfall, iterative and agile methods of delivery.
- experience with confluence and jira is a strong plus.
- digital or video industry landscape expertise (ott, avod, svod, etc.) a plus, but not required.
- exposure or hands-on knowledge of the brightcove products and ecosystem a plus, but not required.
*about brightcove*
brightcove is revolutionizing the way organizations deliver video experiences. We are the industry leader in this space, enabling our customers to deliver professional quality video to audiences on every screen. Our customers range from some of the largest media publishers to corporate marketing departments to large non-profit organizations, spanning the globe. With over 500 employees around the world, we have worked hard to create a company where talented, passionate people can thrive in a culture that values individual empowerment, excellence, and collaboration.
*working at brightcove*
as the undisputed global leader in powering premium video for our customers, brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company's success. We offer competitive benefits and compensation packages.
We offer remote, hybrid, and onsite work arrangements to work in our brand new guadalajara office located in puerta de hierro, part of the metropolitan area of guadalajara. The office has an open yet focused working space layout and employees enjoy access to stocked kitchens with daily catered lunches and social activities that celebrate a variety of personal interests. We have plenty of opportunities to meet your colleagues around the globe and we also celebrate a variety of personal interests with organized groups and clubs including an employee action committee, women of brightcove, pride of brightcove, parents of brightcoveand more!-
*please submit your resume in engl