.job descriptionwho we're looking forthe global sourcing team helps optimize value for zendesk, inc. and ensures our organization has the goods and services they need to succeed.
this role will lead all aspects of the sourcing process from category assessment, spend management, vendor due diligence, rfx, contract and vendor management across various sourcing categories.what you'll be doingkey responsibilities for the strategic sourcing analyst include:- support spend management and third party sourcing for the following categories : marketing, gtm and g&a.- specific project tasks may include market research & analysis, data collection/management, cost modeling, rfx strategy development, rfx creation and management, supplier communications, negotiations, contracting, and supplier performance management- support contract negotiations for new and existing suppliers partnering with legal, it, enterprise architecture team and the respective business partners- assist in decision-making and thoughtful spending guidance to the business- support the execution of spend management projects that accomplish key objectives.
those objectives may include savings, process efficiency, supplier consolidation & management, risk reduction & management, improved visibility & control of expenditures- develop presentations and data reporting for internal partner communications/updates- perform total cost of ownership evaluations, perform supply-market research and conduct pricing audits and impact analysis for the pursuit of continuous cost improvementswhat you bring to the rolebasic qualifications:- ba/bs- 4+ years proven experience- excellent quantitative skills with the ability to dissect problems and document/communicate- demonstrated skills in fact-based analyses that drive creative problem solving and proposal preparation- strong skills in contract management- ability to perform in a fast-paced environment with excellent attention to detail- strong excel (sheets) and powerpoint (slides) skills- experience in coupa a pluspreferred qualifications:- executive level communication and presentation skills- agile and a respected teammate to help the team win collectively- strong influencing skills to foster decision making that is best for zendesk.- proven ability to build and manage relationships with individuals across zendesk.- experience successfully leading projects that impact and include multiple functional areas*the intelligent heart of customer experience*zendesk software was built to bring a sense of calm to the chaotic world of customer service.
today we power billions of conversations with brands you know and love.
we advocate for digital first customer experiences—and we stick with it in our workplace.
over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and zendesk workspaces to make one team