Operations management (p&l ownership, strategic development, overall operations)- carrier relationship (consistent and professional communications; effective, prompt, and courteous communications regarding difficult situations, relaying service failures, developing relationships that foster and grow our business, etc.)- meet or exceed targeted financial objectives- ensure appropriate use of internal service providers where benefits exist for landstar and the carriers- active development, distribution, and carrier-customer alignment of business metrics that highlight both financial and service value- ensure team development and growth align with corporate development goals*basic qualifications*- 2 years or more in customer service and/or logistics industry- excellent english language skills - verbal and written- microsoft suite— knowledge of microsoft excel- organized and effective in time management*preferred qualifications*- 2 - 5 years experience in operations management- experience in logistics and customer service- sense of urgency- coordination & collaboration- communication skills- decisive, displays confidence in the ability to make sound decisions- determination, willingness, and ability to conciliate with customer and carrier contacts- effective analytical and problem-solving capabilities- ability to envision and implement new concepts/strategies- simultaneous management of multiple tasks*about landstar*landstar stands for safe, secure and reliable transportation services delivered by a network of terminals, leased owner-operators and other third-party capacity providers..*job types*: full-time, commission*salary*: $14,000.00 - $250,000.00 per month*experience*:- logistics and transportation: 1 year (required)*language*:- english (required)