We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the organization.. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
*responsibilities*
- direct visitors to the appropriate person and office
- answer, screen and forward incoming phone calls
- ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- receive, sort and distribute daily mail/deliveries
- maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- order front office supplies and keep inventory of stock
- update calendars and schedule meetings
- arrange travel and accommodations, and prepare vouchers
- keep updated records of office expenses and costs
- perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
*skills*
- proven work experience as a receptionist, front office representative or similar role
- proficiency in microsoft office suite
- hands-on experience with office equipment (e.g. fax machines and printers)
- professional attitude and appearance
- solid written and verbal communication skills
- ability to be resourceful and proactive when issues arise
- excellent organizational skills
- multitasking and time-management skills, with the ability to prioritize tasks
- customer service attitude
- high school degree; additional certification in office management is a plus