Virtual office assistant help with verification of insurance, care gaps, claim creation, and document management while meeting operational and quality metrics.
- *essential duties and responsibilities*:
- resource schedule (locating/modifying patients and appointments using emr)
- patient profile management (modifying/adding/reviewing patient’s account information, progress notes, and encounters)
- verification of well visits - identify patient’s care gaps and communicate to clinic
- identify need of immunization records
- obtain/attach patient’s immunization records using immtrac portal -insurance verification (read eligibility and benefits using emr system and web portals)
- appointment documentation
- claim creation and processing
- icds & cpts verification in progress note - basic knowledge on prices of services provided by company
- old patient balance evaluation
- meet departmental productivity goals - meet departmental quality metrics
- *education*: high school diploma or equivalent
- *knowledge, skills & abilities*:
- ability to learn and practice company procedures, policies, and protocols
- bilingual (english proficiency in grammar, spelling, and verbal skills to communicate with patient, provider, and staff in written documents)
- customer service - basic computer skills (microsoft word, excel etc.)
- phone etiquette - identify and escalate priority issues
- be punctual and follow company’s protocols
- *experience*:
- prefer one-year work experience with knowledge of computer and medical terminology
- *additional information*:
- paid training - productivity bonus depending on compliance with productivity metrics
- schedule: monday-friday 8am - 5pm
- mandatory legal benefits -"club salud familiar" membership after 3 months
tipo de puesto:
tiempo completo
sueldo: atractivo, + bonos de permanecia y productividad
beneficios: - programa de referidos
- seguro de gastos médicos horario:
- lunes a viernes -turno de 8 horas
educación:
- bachillerato terminado (deseable)
*experiência*:
- call center: 1 año (deseable)
idioma: - inglés (obligatorio
tipo de puesto: tiempo completo, por tiempo indeterminado
salario: $10,000.00 - $15,000.00 al mes
beneficios:
- aumentos salariales
- caja de ahorro
- estacionamiento de la empresa
- opción a contrato indefinido
- programa de referidos
- seguro de gastos médicos
- seguro de la vista
- seguro dental
- seguro de vida
- teléfono de la empresa
- trabajar desde casa
- vacaciones superiores a las de ley
- vales de restaurante
horario:
- lunes a viernes
- turno de 8 horas
pago complementario:
- bono anual
- bono de asistencia
- bono de permanencia
- bono de productividad
- bono de puntualidad
- bono trimestral
educación:
- bachillerato terminado (deseable)
experiência:
- oficina: 1 año (deseable)