At cápita works we are looking for a facilities administrator to join our great team and work remotely.
if you have previous experience and are interested in the position, apply!
- accurately enter new work orders into system via manual or auto entry.
- cross check new work orders for duplicates; close out duplicates if found provide feedback for any work orders that declined from auto entry.
- manage ivr usage for technicians checking in and out of job by cross checking to client portals; if not used, check techs in and out closing out confirm completes by reviewing notes and verifying final costs and scopes completed with vendors.
- write rfp using final information and closing out work order.
- pull photos/signoffs for team and contact vendors to obtain documents required to close and invoice work orders.
- document notes and details for each job on multiple software platforms as required.
- assist with answering phones on team call center and updating work orders as needed.
- update customers on status of open jobs.
- communication details of completed jobs to customers provide feedback to team lead/supervisor regarding any portal discrepancies.
- provide support to facilities coordinators to update portals as needed
requiriments:
- advanced english
- experience related in construction area
tipo de puesto: tiempo completo
horario:
- lunes a viernes
- turno de 8 horas
prestaciones:
- seguro de gastos médicos mayores
- seguro de la vista
- seguro dental
- seguro de vida
idioma:
- ingles avanzado (obligatorio)