Minimum 3 years of strategic selling with strong preference for industry experience within the supply base similar to eci; specifically in an hvac, or similar oem setting.
* strong communication skills with ability to interface with internal and external customers in fast paced and complex environment
* effective presentation, negotiation and communication skills, both oral and written
* strategic mindset and consultative selling approach
* history of execution and delivering results
* proven analytical and problem solving skills; strong critical thinking skills required
* general business skills including negotiation, organization, good judgement, emotional intelligence, initiative and ability to drive results with a diverse cross functional team.
* proficiency in microsoft office, especially powerpoint and excel
* exposure to dashboards such as bi dashboards and reports
key responsibilities:
* ensure high level of support for all assigned customers and prospective new customers; gaining new and maintaining existing business with the highest possible long-term profitability
* continuously monitor “total customer satisfaction” through formal (scorecards, key performance indicators) and informal means
* overcome challenges by proposing solutions to issues and communicating opportunities for improvement internally to effectively lead resolution of issues (quality, delivery, technical support, price)
* engage in activities to enhance profitability i.e. raw material pass through, collection of obsolescence costs, terms compliance, cost reductions
* partner with customers’ purchasing and engineering groups but also maintain relationship with other customer groups such as operations, scheduling, quality
* effectively manage time between supporting current business and developing new business in complex and dynamic environment
* receive rfqs for business and follow documented procedures to gather the information necessary to provide a quotation to the customer in a timely manner
* coordinate and lead regular business reviews with key customers, requires effective preparation, facilitation and follow up
* proactively anticipate and resolve issues with customers or stakeholders and escalate timely to leadership
seniority level
mid-senior level
employment type
full-time
job function
sales and business development
industries
appliances, electrical, and electronics manufacturing
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