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*your job*responsible for proactively implementing and maintaining global reliability and test solutions (grts) quality assurance team initiatives and strategies related to performance and conformance at site/location.
*our team*this role will collaborate across the facility with different areas to ensure the suitability, adequacy, and effectiveness of laboratory policies and procedures.
*what you will do*- providing oversight of laboratory test execution activities to ensure accurate and consistent testing procedures.- review and approval of testing methods, techniques, and equipment to ensure compliance with industry standards and regulations.- collaboration with laboratory personnel to address and rectify any identified issues or deviations from established procedures.- conducting regular internal audits and inspections of laboratory practices, equipment, and documentation to ensure compliance with quality standards.- participating in the development and validation of new testing methods, processes, and protocols- delivering training programs to laboratory staff on quality assurance procedures, practices, and requirements- collaborating with external accreditation bodies, clients, and stakeholders to address quality-related concerns and ensure compliance with requirements.- providing guidance and support to laboratory staff during quality audits and inspections conducted by external bodies.- maintain oversight of the testing laboratory document control system (aka quality management system) to ensure continued compliance.- ensure the accuracy, reliability, and compliance of testing procedures and results.- maintain corrective action status review process.- review impartiality and conflict of interest risk assessments for appropriate resolution.- approve test run/customer satisfaction survey revisions.- participate in customer complaint resolution process.- track requirements and maintain testing laboratory accreditations/certifications by way of continued correspondence with accreditation/certification bodies facilitating external audits.- oversight of the management review process, including intra-laboratory comparison (ilc)/proficiency testing (pt) plan compliance.- schedule, perform, review, and manage internal audits at defined frequency; providing laboratory management risk assessments, ensuring action is taken when required.- prepare monthly critical-to-quality (ctq) key performance indicators/metrics.
*who you are (basic qualifications)*- bachelor's degree (engineering with expertise in lab test).- strong experience in quality assurance or quality control positions within manufacturing industry.- good understanding of quality management systems and standards as applicable to testing laboratories (iso 9001:2015, iatf 16949:2016, iso/iec 17025:2017).- product development experience.- experience conducting internal auditing (auditing methods)