About the teamour merchant services team is at the heart of doordash, ensuring that we set all our merchants up for success. We're looking for a talented premium account specialist to join our team and help us drive growth through exceptional onboarding experiences.in this role, you'll work closely with our merchants to understand their needs and develop tailored solutions to meet their goals. Your attention to detail, problem-solving skills, and ability to build strong relationships will make you an invaluable asset to our team.your key responsibilities:partner with merchants to identify opportunities for growth and development.develop and implement customized onboarding plans to ensure seamless integration into our platform.collaborate with cross-functional teams to resolve issues and provide best-in-class service.analyze data to identify trends and areas for improvement.communicate effectively with merchants to ensure clear understanding of their needs and expectations.you'll thrive here if:you have 2 years of experience in account management, customer support, or a related field.you have a strong background in customer relationship management (crm) software and analytics.you're proficient in microsoft office and google suite.you're an excellent communicator with strong interpersonal skills.why you'll love working at doordashwe're dedicated to creating a workplace that values diversity, equity, and inclusion. Our goal is to foster a culture that welcomes and empowers employees from all backgrounds to thrive. If you share our commitment to making a positive impact and promoting inclusivity, we invite you to explore this exciting opportunity.