Elanco animal health es una compañía farmacéutica global dedicada a la salud animal.
desarrolla, fabrica y comercializa productos innovadores para prevenir y tratar enfermedades en animales de compañía y de producción, mejorando su salud y bienestar.
a través de una amplia gama de medicamentos, vacunas y soluciones de salud, elanco se enfoca en brindar soluciones integrales a veterinarios, ganaderos y dueños de mascotas para contribuir a la salud y productividad animal a nível mundial.
*ubicación: andares*
*position summary*:
this role will own the it operations and enablement of elanco's digital strategy for the méxico commercial affiliate.
reporting to the latam siteops it director, you will engage with local business teams ensuring the successful delivery of global and local it services & solutions as well as coordinate with it service providers to maintain stability.
*responsibilities*:
siteoperations it is at the heart of the global it organization ensuring the 'rubber hits the road' on elanco's growing digital investments positioned on modern it architecture.
the key responsibilities for this role will be related to méxico´s affiliate commercial operations and are as follows:
- represent all aspects of it to local employees, building a strong brand for it
- integrate with local business to understand the needs to provide commercial it solutions.
- provide day-to-day support to users supporting key it operations processes e.g.
on/off boarding, it asset management, it infrastructure, local it budget management
- effective business partnering with sales/marketing, global it and leadership to deliver integrated technology solutions
- actively participate in the country's operational agenda to enable site "essential wins"
- align existing it solutions with business partner's strategy to drive adoption and standardization of global templates wherever possible.
- understand and represent local compliance requirements for it solutions/services e.g.
data privacy
- ensure local adoption of global it policies
- oversight of local it service provider resources ensuring they deliver reliable, quality it services
- identify new opportunities, and drive value from existing it solutions, ensuring it service delivery.
- support and implement projects to deliver new information technology-based solutions into the business areas.
*basic qualifications*:
- bachelor's degree in computer science or related scientific area
- minimum five years' experience in the implementation and support of it systems
- fluent in english
- strong analytical, problem solving and investigative skills
- project management experience.
- experience coordinating technical projects.
- strong collaboration and partnering skills.
- experience working with global it teams.
- ability to assess customer/client needs, creatively approach solutions, and influence appropriate courses of action
*additional skills & preferences*:
- broad it infrastructure experience
- knowledge & experience of itil processes
- experience in operational support (site or global infrastructure /service management/telecoms)
- experience in operational support (site or global infrastructure /service management) providing incident management support for service outages and interfacing with the internal it incident management team for service restoration.
tipo de puesto: tiempo completo
sueldo: $416,000.00 - $640,000.00 al año
beneficios:
- caja de ahorro
- descuentos y precios preferenciales
- horarios flexibles
- programa de referidos
- seguro de gastos médicos mayores
- seguro de vida
- servicio de gimnasio
- trabajo desde casa
- vacaciones adicionales o permisos con goce de sueldo
- vales de despensa
- vales de restaurante
pago complementario:
- bono anual
tipo de jornada:
- lunes a viernes
- turno de 8 horas
lugar de trabajo: empleo presencial