Kajae is a premium staff augmentation company that connects top global talents to thriving us companies and clients offering fully remote opportunities. Our team hails from over 15 different countries, with the majority coming from the philippines and latin america. We pride ourselves on our tight-knit culture and strong bonds, despite working remotely across diverse timezones.
what we offer: competitive salary. Receive your pay in usd!100% fully remote work setup. Work from home or work from anywhere in the world— forever! Eliminate the hassles of commuting and be around family more without missing out on life's biggest moments.healthy work-life balance. There's nothing we prioritize more. We do regular check-ins with the team for the first few months to provide support and work advice. We also make sure you are working with only the best clients and a healthy work environment.health insurance. Covered after the third month of the contract.mental health support program. We have an in-house mental health professional to make sure our team members have all the support they need.referral bonuses. Earn up to usd 100 for every successful candidate you refer (because you'll want to tell your friends!)Fun virtual events. We have monthly virtual events where everyone gets together, plays fun games, and celebrates special holidays, with many opportunities to win cash and exciting prizes.kajae spotlight bonus. With stellar performance comes the kajae spotlight cash bonus!We have a tribe! Get the chance to engage with the whole team on our social platform and earn coins along the way. Bid on some of our crazy auctions and get the chance to win prizes like airpods, apple watch, starbucks gift cards, shopping or experience vouchers, and more!Continuing education. 100% free courses are offered through our university partners in the us to earn academic credits for master's or graduate degree programs.all-expense paid summits. You can earn your way to our annual kajae summit as a reward for your outstanding performance and tenure. The last two summits were held at palawan, philippines, and cusco, peru (we saw machu picchu together!).Who we are looking for: we are seeking a highly organized and client-focused client success manager to join our team. The ideal candidate will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. This role requires strong communication skills, experience in client management, and familiarity with marketing automation tools like go high level (ghl). If you are proactive, solution-oriented, and thrive in a fast-paced environment, we encourage you to apply.
responsibilities: act as the main point of contact for client inquiries and support needs.monitor and verify ad campaigns, workflows, and automation within go high level (ghl) to ensure smooth operation.address clients' requests and concerns promptly, ensuring a high level of service.assist in troubleshooting basic technical issues related to marketing automation and workflow systems.provide regular updates and reports to clients, maintaining transparency on campaign performance.maintain professionalism and responsiveness in all client communications.collaborate with internal teams to optimize processes and improve client success.requirements: fluent english speaker with excellent pronunciation and communication skills.experience in customer service, account management, or client success roles.familiarity with go high level (ghl) or the ability to learn quickly.strong organizational skills with the ability to manage multiple clients simultaneously.comfortable with basic technical troubleshooting (not deep it support).ability to work independently while staying aligned with team objectives.seniority levelmid-senior level
employment typefull-time
job functionadministrative, customer service, and human resources
industriesstaffing and recruiting
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