What you will do:
coordinate all national and international carriers to ensure pickups and deliveries to our final customers on time. You will be the key point of communication between the plant and the bsna team, and will be in direct communication with otm planners to ensure correct assignment and follow-up on daily ob shipments.
how you will do it:
* maintain a positive, empathetic, and professional attitude toward internal and external customers.
* respond promptly to customer inquiries.
* utilize various communication channels effectively.
* monitor kpi’s (shipping report and crossing times).
* engage in direct communication with national and international carriers.
* ensure daily information of ob shipments is provided on time (10 am) to start the process.
* work alongside the shipping supervisor on the creation of deliveries in sap to report them to the otm team.
* communicate directly with otm planners and the trade compliance team.
* review and confirm otm carrier assignments.
* maintain record keeping of daily shipments (master file).
* activate gps trackers.
* manage the invoicing process in sap.
* audit carrier invoices.
* prepare daily schedules of units for special requirements and coordinate local circuits.
* manage carta porte documentation.
* ensure us equipment availability for daily ob shipments.
* conduct daily reviews with shipping to follow up on units pending dispatch.
* handle export documents in sap, including modifications.
* manage ltl shipments.
* create bol & packing for consolidation yard units.
* escalate any situations that may compromise or represent risks affecting our shipments.
what we look for:
required
* bachelor's degree.
* minimum of 2 years related experience.
* excellent communication and organizational skills.
* sense of urgency.
* ability to multi-task.
* strong problem-solving skills.
* english proficiency (80%).
* experience with hazmat shipments.
* proactive attitude.
preferred:
* computer skills in ms office applications.
* experience with sap.
* familiarity with otm.
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