.
*contact center agent*:*take your next career step at abb with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
at abb, we have the clear goal of driving diversity and inclusion across all dimensions: gender, lgbtq+, abilities, ethnicity and generations.
together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
*:to make abb easier to do business with and to improve the issue resolution process towards our customers, a contact center organization has been established to provide a clear and easily accessible contact point for inquiries of any kind from customers and other business partners, that do not know where to turn.
in order to achieve and maintain high levels of customer satisfaction, professional contact center agents interact with business partners and ensure that inquiries are routed to the right unit for resolution in a rapid and competent way