Role responsibilities:
* serve as a labor relations/employee relations resource and provide insight regarding new company policies, procedures, programs and activities.
* conduct investigations, prepares investigative reports and makes recommendations to resolve employee issues based on policy, past practice and legal justifications.
* conduct exit interviews and make recommendations based on trends or notable comments for advising management for improvement.
* ensure thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow up questions related to company policies and procedures.
* assist in the day to day administrative processes.
* conduct staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates.
* identify internal talent and partner with hiring manager and talent acquisition partner to fill open roles.
* advise leaders on employee relations investigations, disciplinary action, and terminations.
* consult with and advise managers and employees with regard to employee relations issues including investigation and problem resolution, disciplinary action and termination.
* advise managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures and practices.
* interpret and execute company policies, procedures and practices to ensure compliance with government laws and regulations.
* act as key business partner focused on establishing, maintaining and developing an environment to promote positive employee relations and successful business practices.
* participate as a strategic business partner to management team in the design, implementation and evaluation of multi-functional solutions to business problems.
* assist with other tasks or special projects as assigned by manager.
qualifications & skills:
* we do not sponsor work visa, must be native or have permanent residence.
* fluent in c1 - effective verbal and written communication skills; delivers messages in a clear, concise manner (reading, writing, speaking).
* must have 5+ years of human resources operations experience.
* advanced knowledge of mexico labor legislation and human resources practices.
* bachelor's degree preferred in human resource, business administration, or related field.
* proficient in microsoft office (word, excel and powerpoint), ms project preferred.
* phr or shrm-cp, airs certifications preferred.
* proficient in hcm systems.
recruitment and selection:
* design and manage recruitment processes to attract high-quality talent.
* collaborate with managers from various departments to understand their staffing needs.
talent development:
* implement institutional onboarding process.
* implement training and development programs for employees.
* identify opportunities for professional and personal growth within the organization.
performance management:
* oversee the performance evaluation process and provide guidance on professional development.
* implement strategies to improve team performance.
compensation and benefits:
* analyze and recommend competitive compensation structures.
* manage employee benefits and incentive programs.
compliance and policies:
* ensure the organization complies with labor laws and relevant regulations.
* develop and update human resources policies and procedures.
* create contracts in accordance with current labor law requirements.
culture and engagement:
* promote a positive organizational culture that promotes inclusion and diversity.
* develop initiatives to enhance employee engagement and satisfaction.
conflict management:
* mediate labor disputes and manage conflicts effectively.
* advise management on resolving personnel-related issues.
human resources technology:
* implement and use human resources management systems (hris) to improve operational efficiency.
* promote the use of technology to facilitate remote work and communication.
* adapt quickly to changing resource requirements.
* enjoy multi-tasking, applies knowledge of the organization to advance multiple objectives.
demonstrates organizational savvy:
* previous employee relations experience in sales or corporate roles.
* navigates the political complexities of the organization easily.
* has a clear understanding of the business priorities.
* uses knowledge of organization to achieve objectives.
* has a network of cross functional peers to help drive results.
action oriented:
* decisively acts in fast changing situations.
* shows initiative in tough situations.
* exceptional at spotting and seizing opportunities.
customer focused:
* anticipates customers’ needs and provides exceptional customer service.
* establishes and maintains effective customer relationships.
* builds solutions that meet customer expectations.
situational adaptability:
* readily adapts personal, interpersonal, and leadership behaviors.
* understands that different situations may call for different approaches.
* can act differently depending on the circumstances.
seniority level
* associate
employment type
* full-time
job function
* human resources, information technology, and finance
industries
* airlines and aviation, hotels and motels, and financial services
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