.forvia, a sustainable mobility technology leaderwe pioneer technology for mobility experiences that matter to people.your mission, roles and responsibilitiesare you an engineer with a strong customer satisfaction orientation and a passion for quality?
do you have experience in managing technical meetings, audits, and validations with customers?
if so, you might be the ideal candidate for the customer relationship engineer role at forvia!Forvia is seeking a dynamic customer relationship engineer to join our team at our cutting-edge facility.responsibilitiesas a customer relationship engineer at forvia, you will play a pivotal role in enhancing customer satisfaction through meticulous attention to our production processes.
your key responsibilities will include:developing customer satisfaction by relying on a controlled production processorganizing and participating in all technical meetings with the customersolving technical problems, managing changes, and ensuring progressauditing all related storage sites and the customer assembly line to ensure the compliant use of our productsdefining and enforcing the scale of demerit products coherent with the customer's specificationsmanaging and guaranteeing resolution of customer concerns and working closely with production qualityvalidating and accepting the packaging rangeyour profile and competencies to succeedminimum education levelbachelor's degree in engineering with a master's degree in engineering preferredprofessional experienceminimum 5 years of experience in combining development and productioncustomer management experienceexperience and success managing a functional networkwillingness to travel 25% of the timeskills and competenciesbusiness and finance basicsknowledge of the automotive industryresults and teamwork orientationminimum bi-lingual (english required)good knowledge of program standards, tools, and methodsstrong customer satisfaction orientationabove average communication skills and interpersonal skillswhat we can do for youat forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.we are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries, which provides ample opportunity for career development.we welcome energetic and agile people who can thrive in a fast-changing environment.
people who share our strong values.
team players with a collaborative mindset and a passion to deliver high standards for our clients.we cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility.we offer a multicultural environment that values diversity and international collaboration.achieving co2 net zero as a pioneer of the automotive industry is a priority.why join usforvia is an automotive technology group at the heart of smarter and more sustainable mobility