Full job descriptionwe are hiring call center agentsyou will be answering outbound calls to customers who want to place orders, respond to inquiries.responsibilities and duties:- answering outbound calls- deliver prepared sales scripts to persuade potential customers to purchase a product- sell products and place customer orders in the computer system- identify and escalate issues to supervisors- provide product and service information to customers- research required information using available resources- route calls to appropriate resources- document all call information according to standard operating procedures- recognize, document, and alert the management team of trends in customer calls- upsell products and services- other duties as assignedqualifications and skills:- fluent english speaking- 1-3 years of experience in a call center environment- knowledge of customer service practices and principles- excellent data entry and typing skills- superior listening, verbal, and written communication skills- ability to handle the stressful situation appropriately- should have their own computer and noise-canceling headphonesurvey campaignenergy campaign*salary*: 60 mx/hrdays of operation: 5 days a week up to 40 hours a week.
*job types*: full-time, permanenteducation: bachelor's (preferred)experience: call center representative: 1 year (preferred)language: english and spanish (preferred)pay: $60.00 per hour