Job description
at amazon, we strive to be the most customer-centric company in the world. To achieve this goal, we need talented individuals who are passionate about building a seamless online shopping experience.
role overview
we are seeking a highly motivated and organized transport coordinator to manage and optimize our shuttle commute service for associates within our last-mile delivery stations. This role is crucial in ensuring efficient route execution, vendor management, and cost optimization.
key responsibilities:
* transportation operations management: manage the regional shuttle commute service for our associates.
* route validation & execution: ensure unit assignment and confirm associates are scheduled in the correct routes, itineraries, and weekly route planning.
* vendor management: oversee relationships with transport suppliers and performance management to maximize operational efficiency.
* compliance: validate billing, unit availability, support platforms, training programs, third-party vendors, maintenance, and service quality to ensure compliance with amazon standards.
* cost efficiency: identify cost-saving opportunities through route audits, unit allocation assessments, and performance evaluations through associates of transportation execution.
* key point of contact: serve as the liaison between people experience & technology (pxt), operations (ops), and procurement operations (procops) to coordinate operational needs and escalations.
* performance reporting: participate in weekly business reviews (wbr) and monthly business reviews (mbr) with vendors to assess key metrics and improvements. Conduct in-person audits along with vendor to ensure compliance of the transportation units and report findings such as: incident reports, delays, and other operations issues.
requirements:
* 1+ years of procurement experience
* 1+ years of microsoft office products and applications experience
* high school or equivalent diploma
* 1+ years of telecommunication technology experience
our inclusive culture empowers amazonians to deliver exceptional results for our customers. If you have a disability and require workplace accommodations during the application and hiring process, please visit here for more information.