As a newly listed, independent organization, we have an exciting, once-in-a-career opportunity to set our own path forward.
*major accountabilities*:- provide administrative support to the implementation of processes and standards for all p&o services aspects (e.g.
services, processes, continuous improvement) and follow up inquiries on problems and requests from customers/users.- attend to standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.- perform user administration tasks (e.g.
access management) -assist in tracking service requests and troubleshoots - support the analysis of error messages and questions.- perform administrative tasks to facilitate the delivery and presentation of key data to supervisors.- prepare reports on the evaluation of services and processes.- provide assistance to p&o services projects at country or bu level -reporting of technical complaints / adverse events / special case scenarios related to novartis products within 24 hours of receipt -distribution of marketing samples (where applicable)*key performance indicators*:- timely completion of assigned tasks*minimum requirements*:*work experience*:- new product innovation.- industry/ business exposure.
*skills*:- collaboration.- curiosity.- customer care.- data privacy.- employee experience.- employee onboarding.- hr operations (hr ops).- hr service delivery.- hris (human resource management system).- human resource management system.- human resources (hr).- human resources management.- identity and access management (iam).- payroll.- sdm.
*languages*:- english.
*education*- dry-run mexico h2o / jobbuilder (this profile will be updated by the.- grpa data migration).what you will bring to the position:you will receive: (not required) breakdown of benefits received in this role.
also include flexible work, learning and development opportunities.why sandoz?
500 million patients received generic and biosimilar medicines from sandoz in 2021, and while we are proud of that, we know we can do more to continue helping pioneer access to medicines for people around the world.
how will we do it?
this?
we believe new insights, perspectives and innovative solutions can be found at the intersection of medical science and digital innovation.
may a diverse, equitable and inclusive environment inspire new ways of working.
we believe our potential can thrive and grow in a command-free culture underpinned by integrity, curiosity and flexibility.
and we can reinvent what is possible when we boldly collaborate to aggressively and ambitiously address the world's most difficult medical challenges.
because the biggest risk in life is the risk of never trying!
imagine what you could achieve here at sandoz!Nullnull