*requisition title*:developer, servicenow*:
*requisition id*:227790br
the servicenow developer must have experience in information technology service management, information technology business management, web services and strong process knowledge.
should have worked on end-to-end implementation projects on servicenow platform.
overall, the developer should have technical abilities, thorough understanding of servicenow platform capabilities, and experience in governance and management of the tool.
*location/division*:lagunilla, costa rica corporate offices division
*how will you get here?
*
*education*
bachelor's degree in science or engineering preferred or equivalent experience required.
*what will you do?
*
- ability to capture and analyze business requirements and document technical solution.
- research new functionality and recommend solutions that deliver customer value.
- successfully plan, implement, control, and close all technical tasks related to configuration and implementation of all aspects.
*experience*
- 1-3 experience in implementing end-to-end service catalog, incident management, knowledge management, configuration & asset management, change and release management.
- 1-3 years on agile framework.
- experienced with business rules, script includes, and ui actions.
- works with platform and project management teams to ensure improvements are delivered completely, accurately, and timely.
- experience in implementation of service portal with good knowledge of angularjs.
*knowledge, skills abilities*
- mentor offshore junior resources and contractors to address potential technical gaps.
- effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project.
- adaptable to change and able to work independently and as part of a team.
- excellent presentation, verbal, and written communication skills.
- hardworking and collaborative with a positive attitude.