Position summary:
this position drives critical member and supplier behaviors that maximize adoption and core benefits associated with ad programs. This individual will work closely with divisional leadership to develop and execute initiatives that educate and inspire members to utilize ad programs/resources to operate more efficiently and grow their business with ad suppliers. This position will support the development and ongoing execution of member and supplier programs, develop key metrics, and implement analytics to manage program performance and success.
primary responsibilities:
1. work closely with division leadership to develop and execute program strategy for driving core growth and analyze and report on member and supplier partner performance.
1. provide support, participate, and lead member and supplier business review meetings with divisional executives.
2. prepare business review decks.
3. help facilitate member/supplier review meetings.
4. execute follow-up action items.
5. work closely with the vice president, member engagement electrical & industrial business unit to align strategies and programs.
2. start-up planning and close onboarding of new members and new suppliers. Look to maximize the ad membership and benefits from the beginning. Coordinate the actions, meetings, promotions, and all necessary activities to bring the best experience.
3. coordinate and participate in the semestral business reviews. Coordinate and follow up on the actions requested from both members and suppliers.
4. support the division’s market planning & conversion campaign program to drive member participation, grow participation rate, and deliver supplier satisfaction. Includes but is not limited to:
1. create consolidation/participation reports between members and suppliers to provide an understanding of mutual growth opportunities.
2. educate members and suppliers on the conversion campaign process.
3. work closely with divisional leaders, members, and suppliers to execute conversions. Develop, track, and manage reporting to analyze conversion opportunities and executions.
4. develop and promote network conversions competition, and results tracking.
5. responsible for managing the purchase power survey process for the division. Includes but is not limited to:
1. work closely with divisional vice presidents regarding the execution and maintenance of the overall survey and process.
2. monitor completion rate and addressing gaps.
3. prepare market share data for target suppliers.
4. analyze purchase power survey data to identify both supplier and member targets.
5. facilitate the connecting of potential member conversion targets with deserving ad suppliers.
6. execute the necessary follow-up communication to assist in the execution of agreed-upon conversion targets.
6. analyze, track, and drive the behavior of growth incentive programs.
1. work closely with the accounting analyst to identify opportunities to achieve group growth and individual member growth goals on annual incentives.
2. identify internal growth plan elements, reporting of progress related to those elements, and focus on customer purchasing behavior.
3. support divisional leaders in communicating to ad member companies the collective opportunity to capitalize on annual incentives.
4. identify the participation rate improvement opportunities of bottom performance members and suppliers.
5. work closely with the top members and suppliers to maximize the membership.
7. assist in the production of divisional and business unit dashboards for board and governance meetings, product committee meetings, supplier advisory councils, and other divisional engagements.
1. assist in following up on action items stemming from such meetings.
8. support efforts to educate members on the benefits of ad membership and the behaviors that drive those benefits, including best practices for driving those critical behaviors.
1. track and drive the behavior of exclusive ad programs such as member champion delegate training sessions (ad max), and focused company webinars.
9. advise members on best practices for maximizing the benefits of cornerstone ad programs such as market planning, networking, earnings, and meetings.
10. handle all other tasks and projects as assigned to help contribute to the continued success and development of the division.
11. performs other duties as assigned.
knowledge, skills, and abilities:
1. financial acumen and ability to understand and report on key divisional metrics.
2. demonstrates the necessary drive for achieving goals.
3. uses and relies on independent judgment to plan, execute, and ensure timely and quality completion and delivery of implementation tasks to achieve the divisional project objectives.
4. team player and leadership – adept in leading by example via actions that are consistently in the best interests of ad’s members and supplier partners.
5. persuasion – strong ability to persuade others who don’t report to them to complete tasks and provide information.
6. implementation/execution – the ability to consistently drive superior results within areas of accountability. Critical behaviors/traits include:
* anticipate needs
* flexible
* consistently reliable
* creative and solutions-oriented
* detail oriented
* ability to effectively prioritize and execute tasks in a high-pressure environment
1. communication – adept at interacting with all levels of the organization. Be able to forge trusting relationships. Critical behaviors/traits include:
* excellent listening skills. The high degree of candor; easy communication style with an outgoing and warm approach.
* a positive attitude and ability to make things happen.
* excellent communicator; orally, in writing; 1:1 and 1: group. Strong presentation skills are needed as well.
* high energy, personable and outgoing.
* excellent social skills.
2. strategy execution - the ability to understand the strategy and align one’s work in support of strategic objectives.
qualifications:
* bachelor’s degree in a related area of business administration or engineering. Mba is preferred but not required. Experience may be a substitute for education.
* 5-7 years of work experience in a related field or at least 3 years of experience in or in support of the distribution industry.
* expert-level excel competencies and proficiency in data management.
* ability to develop metrics, scorecards/dashboards, and analyze data.
* proficiency in microsoft windows, business intelligence, and familiarity with project management software.
additional comments:
* this position is based in mexico city, mexico.
* travel: 40%-60%.
* occasional travel to the united states to support ad industry events and other company events.
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