The field sales team lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the consumer sales team.
the overall objective of this role is to ensure the seamless delivery of support services to citi clients and to assist team in meeting sales targets.
*responsibilities*:
- conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
- service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
- proactively approach citi clients to establish real needs, understand the client and their requirements, and interest them in citi's products
- provide advice and product information to citi clients as appropriate, outlining features and benefits
- identify cross-selling opportunities to sell other products
- achieve or exceed decided sales targets
*qualifications*:
- previous relevant experience preferred
- experience in financial sales, customer service and management required
- proficient computer skills
- proactive leadership and motivational skills
- consistently demonstrates clear and concise written and verbal communication
- creative problem solving and decision-making skills
*education*:
- bachelor's degree/university degree or equivalent experience
this job description provides a high-level review of the types of work performed.
other job-related duties may be assigned as required.
escolaridad:
licenciatura concluida
experiência laboral:
2 años de experiência en ventas
experiência en atención y servicio al cliente.
conocimientos:
conocimientos deseables en productos financieros
básicos y ventas generales.
gestión de equipos de trabajo (aplica para
gestión de operación con socios comerciales
conocimientos tecnológicos:
manejo de microsoft office, outlook y zoom.
adicionales:
disponibilidad para viajar.
competencias y habilidades:
- empatía
- liderazgo
- facilidad de palabra
- influencia sobre otros
- gestión de tiempo y procesos
- seguimiento
- relaciones estratégicas
- trabajo en equipo
- trabajo por objetivos
- negociación
- visión estratégica
- resolución de conflictos
- sentido de urgencia
- escucha activa
- control de procesos
- autogestión
- coaching*job family group*:
consumer sales
- *job family*:
field sales
- *time type*:
full time
- citi is an equal opportunity and affirmative action employer.
qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
view the "*eeo is the law*" poster.
view the *eeo is the law supplement*.
view the *eeo policy statement*.
view the *pay transparency posting