Job title:
sales director (bpo)
job description
the sales executive is a “sales hunter” whose primary function role is to accelerate new revenue growth to achieve sales quota, by actively building relationships and prospecting among key industry executives.
main responsibilities:
* build strategic networks and business relationships that develop a strong pipeline of qualified sales opportunities
* work within established budget to develop effective business relationships with industry contacts.
* establish strong relationships with key client stakeholders at both senior and mid-management levels
* work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and case studies
* understand the competitive landscape and market trends
* understand and effectively communicate the company's value proposition, technology, processes, and current partnerships
* determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
* maintain sales volume by keeping current with supply and demand, changing trends, economic indicators, and competitors
* establish and adjust selling prices by monitoring costs, competition, and supply and demand
* complete national sales operational requirements by scheduling and assigning employees; following up on work results
* maintain sales staff by recruiting, selecting, orienting, and training employees based on concentrix culture. As well as counseling and disciplining employees; planning, monitoring, and appraising job results
* contribute to team effort by accomplishing related results as needed
* competent with microsoft office suite, salesforce.com, and comscore
* desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
* ability to identify and solve client issues strategically
* excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
* work with the sales, account management, and operations teams to implement targeted sales strategy
* generate and maintain accurate account and opportunity plans
* work with internal teams on behalf of clients to ensure the highest level of customer service
* interface with technical support internally to resolve issues that directly impact partners
* manage and implement the sales forecasting, planning, and buyer-driven sales and marketing processes, establishing high levels of quality, accuracy, and process consistency for the sales and marketing organization
* work collaboratively with the sales and marketing teams and foster a culture of continuous process improvement
* drive the successful implementation and adoption of the sales and marketing automation platforms
* reporting and analytics
* ensure reports and other internal intelligence and insight is provided to the sales and marketing organization
* analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to demand generation, pipeline forecast and trends, conversion rates, target account, market segmentation, win/loss, age
* report on key kpis related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales
* through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality
* database management
* monitor the quality of marketing and sales information and define data improvement programs
* generate and submit rfps and related sales documents, collaborating with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads.
* work in synergy with operations head to leverage the account management strategy
* define and execute appropriate sales strategies; business development, marketing, and sales support programs to maximize sales and profitability
requirements:
* previous experience in similar roles (bpo industry)
* excellent communication skills in english language
location:
mex ciudad de mexico insurgentes sur
language requirements:
english
time type:
full time
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