.qthis is an infrastructure position within the site management discipline.
career path includes advancement to management position within the site management structure and/or access to management position within other technical support areas, systems development, or team leadership.the americas data center environment is a fast-paced, demanding environment that requires a specialist to successfully multi-task bau, technical request, and repair activities.
*key responsabilites*:- installing/de-installing/relocating all distributed systems, network and all data center hardware.
(servers, enclosures, standalone, routers, switches, encryptors, firewalls, etc.
)- installing/extending/relocating all carrier circuits to the network hardware.- installing/de-installing/relocating all patch panels and cabling for systems and network hardware, using structuring cabling.
this activity is executed with excellent quality and with previous site surveys and measurements; additionally, labeling is performed for each single fiber or copper, using plastic pallets and standard labels.
fibers and copper trunks, are also installed.- assist with any on site validation for hardware, network, names, or ports, with an approved ticket.- managing network ports and assist with all consumable capacities.
(cables, labels, rail kits, trks, patch panels, etc.
).- maintaining the integrity of the data center facilities, systems, and communications environments through general housekeeping practices, walk-throughs, and best operations practices.- classify, clean, control, and have everything in order inside our burn in room and component room.- provide hands-on, break/fix level 2 support for the data center systems and communications environments on a 7x24 basis.- answer and validate all incoming calls to our hot-line for data center access and break-fix reports.- once planed change controls are validated, assist to open the data center service door to allow vendors or technical support access.- review, analyze, validate and flow trellis tracks for all devices installed at the data center.- actively participates on all conference calls for new projects and initiatives.- assign rack location for new carrier devices at telco rooms.- when requested, with an approved change control, execute cabling test with fluke network devices.- ensuring compliance with data center standards, policies, and processes for all non-dcsd sponsored changes.- manage cti-approved third party vendors in support of local business service commitments and to assure adherence to corporate and cti standards.- provide clear and detailed turnover to next shift workers for continuity.- reviewing current day scratch list.- when required, prepare manual move lists.- replacing any damaged media with approved tickets.- performing daily tape ejects to increase current day processing capacity