Objective; based on specialized technical knowledge of the company's products (good and/or services) acts as the customer's contact regarding billing, warranty services, product specifications as well as schedule shipping and shipping information.main functions; 1: handle al inquiries from customers performing extensice research and/or coordinating with other departments, as required to obtain solutions.2: may coordinate product returns for exchange or rework.3: formulates the required report and prepares general correspondence.4: meets the established procedures and the policies of the organization.level of english:advance.
(reading and writing).
*experience*:3-5 years in customer services areas.tipo de puesto: tiempo completohorario:- diurno- turno de 10 horasexperiência:- customer service supervisor: 5 años (obligatorio)idioma:- inglés (obligatorio)