-job description
if you're looking for a career where you can make a real impression, join our global service center (gsc)
- hsbc and discover how valued you'll be.
we are currently seeking an experienced professional to join our team in the role of
*e-discovery forensic analyst*
*role purpose*:
this position is part of the ediscovery data collections team supporting in-house attorneys working on litigation and investigation matters requiring forensic data acquisitions and other electronic discovery support functions.
you will learn from senior colleagues the technical aspects of the platforms that the bank uses and how to approach data collections from an ediscovery perspective.
*main activities*:
- execute, process, produce and support custodian collections using various corporate collection tools such as m365, nice, verint, emc sourceone discovery manager, lotus notes;
- understand implications of international collection and address international data issues with appropriate parties;
- work with appropriate parties to obtain and record approval to access and collect data;
- coordinate and track all electronic collection activities and maintain chain of custody documentation;
- create data manifest, update collection tracking log, and ensure successful transfer of data for each shipment of collected data to processing vendors using tools such as 7-zip and winscp;
- transfer collected data to the designated vendors for processing and review using the bank's appropriate channels;
- identify opportunities to automate or modify activities or procedures to increase efficiency and maintain a competitive advantage.
*leadership & teamwork*
- coordinate activities with other areas of the company as required to ensure smooth implementation of new and/or enhanced processes, procedures, reports, etc.
and the collection, processing and production of electronically stored data;
- ensure timeliness and accuracy of responses, adherence to internal policies and external regulations and maximized contribution to economic profit;
- work collaboratively and closely with teammates, most particularly with the ediscovery data collections team and the ediscovery active management team;
- coordinate activities with other functional areas of the bank as required for seamless implementation of new and/or enhanced processes, procedures, reports, etc.
*management of risk*
- ensure compliance with operational risk controls in accordance with hsbc and regulatory standards and policies, and optimize relations with regulators by addressing any issues.
- identify expected outcomes for custodian collections and challenge and/or escalate where outcomes not as expected.
- physical demands/work environment: very good working conditions.
little or no physical demands.
minimal handling of light materials.
the physical demands/work environment described above are representative of those that must be met by an employee to successfully perform the essential duties of the job.
reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
- manage and execute data collection, processing, review and production consistent with legal's e-discovery policies and processes
requirements
- university degree in computer science, forensic technology, information technology or relevant field;
- 0-3 years of experience managing or collecting data using software and hardware like nice, verint, emc sourceone discovery manager and lotus notes would be preferred; graduates are welcome to apply;
- a team player that brings to the position exceptional organizational skills, excellent communication skills (both oral and written), and sound judgment;
- ability to work independently and with others, taking ownership of individual and shared tasks with mínimal supervision.
- ability to work in an often stressful environment while maintaining good interpersonal skills;
- willingness to learn new technologies and processes and work flexibly to meet changing requirements.
- ability to think quickly and analytically and manage multiple priorities under short deadlines;
- prior project management experience in large, complex electronic discovery projects would be preferred;
- reliable and dependable teammate;
- strong work ethic and self-motivation with a desire to take initiative and seek process improvement to create efficiencies.
you'll achieve more when you join hsbc!
at hsbc we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.
our paid leave package is at the forefront in mexico, now you have one more reason to be hsbc and proudly live a culture of well-being, balance and care
*issued by hsbc electronic data processing (méxico) private ltd