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* minimum of 10 years of experience in quality.
* experience in the automotive industry in a managerial position.
* bilingual in english and spanish.
* related procedures on the internal iatf 16949, iso 14001 & iso 45001 procedures.
key responsabilities:
* quality management system (qms) compliance & audits
* ensure compliance with iatf 16949, iso 9001, and customer-specific requirements.
* manage internal and external audits (customer, supplier, and third-party audits).
* maintain and improve the quality management system (qms).
* lead problem-solving activities (8d, a3, 5-why, ishikawa).
customer quality & issue resolution
* act as the main point of contact for customers on quality-related matters.
* handle customer complaints, ensuring fast response and resolution.
* lead the implementation of 8d, fmea, ppap, and apqp methodologies.
* maintain customer portals and ensure timely submission of required reports.
supplier quality management
* collaborate with suppliers to ensure quality standards are met.
* conduct supplier audits, ppap approvals, and corrective actions.
* implement supplier development programs to improve incoming material quality.
production quality & process control
* ensure process controls are implemented and followed (spc, cp, msa).
* drive scrap reduction and continuous improvement initiatives.
* monitor and improve first pass yield (fpy), ppm, and other kpis.
* work closely with manufacturing, engineering, and supply chain to ensure smooth operations.
leadership & team development
* lead and develop the quality engineering and quality control teams.
* train employees on quality tools, problem-solving, and best practices.
* foster a culture of quality, accountability, and continuous improvement.
* launch & new product development (npd)
* oversee apqp (advanced product quality planning) and ppap (production part approval process).
* work closely with r&d and engineering to ensure quality requirements are met in new products.
* implement robust validation processes for new tooling, materials, and designs.
kpis & reporting
* monitor quality performance metrics (ppm, copq, scrap rate, oee).
* present quality reports to senior management and customers.
* define and execute continuous improvement projects using six sigma, lean, or kaizen methodologies.
seniority level
* mid-senior level
employment type
* full-time
job function
* supply chain, manufacturing, and management
industries
* manufacturing, transportation, logistics, supply chain and storage, and motor vehicle manufacturing
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