Our vision is to transform how the world uses information to enrich life for all .
micron technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
responsibilities and tasks
* provide support for technologies maintained within the unix/linux compute space including satellite, ldap, ansible and openshift.
* maintain global collaboration with the other micron it operations teams, both internal and external.
* ensure sox compliance.
* drive innovation and automation of computer solutions both internally and for our customers.
* use scripting languages and tools to automate tasks, system builds, and change management (ansible, puppet, shell, python, perl, etc.).
* monitor overall health of the unix/linux and openshift environment with an emphasis on proactive discovery of potential issues.
* contribute as necessary to it project execution.
* continually work to improve linux compute and openshift environment.
* propose and implement system enhancements that will improve the performance and reliability of systems.
* collaborate with it operations manager to continually improve operations through routine monitoring of system performance metrics, review of system log files, trend analysis, configuration, incident, and problem management processes.
* support redhat satellite, ansible, ldap, openshift & public cloud (aws, azure, and gcp) based linux operating systems.
qualifications / experience
* at least 5 years of managing enterprise unix/linux solutions, preferably large scale inclusive of physical, virtual, public and private cloud.
* deep knowledge and experience supporting as well as troubleshooting rhel 7, 8, and 9.
* high preference to linux and kubernetes/openshift skillset in addition to redhat satellite, ansible, ldap and public cloud platforms.
* basic understanding of ldap configuration and management.
* experience in installing and patching linux servers using redhat satellite.
* robust technical understanding of linux os provisioning, patching & end-to-end troubleshooting.
* experience in deploying virtual machines in any virtualization platform (vmware/nutanix) and troubleshooting vm related issues.
* strong scripting skills in at least one of the following (ansible, shell, python, etc.).
* strong understanding networking concepts and osi model.
* experience in lite & portfolio project implementation.
* knowledge of sox security requirements.
* provide 24x5 technical support with weekend on-call availability for customer issues and vendor escalations.
* ensure a service level agreement (sla) of over 95% for handling incidents and catalog tasks.
* provide support for jira cases and implement requests for change (rfcs) according to standard operating procedures (sops).
* monitor the environment for potential system issues and resolve them appropriately.
* follow the change management process for planned maintenance or when potential issues are identified.
* demonstrated commitment to providing excellent customer service.
* strong drive for continuous improvement.
* proven skills in automating systems services and tasks to streamline service and ensure consistency.
* strong communication skills (verbal, written, presentation, interpersonal).
* strong skills in decision-making, prioritization, and negotiation.
education:
b.s. or m.s. degree in computer science, computer engineering, other technical disciplines, or equivalent work experience.
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