Under general direction, the scope is to ensure the manufacture of products that meet quality standards and key characteristics, with a focus on efficiency and functionality. The goal is to coordinate quality inspectors and monitor all activities to guarantee compliance with quality specifications during production.
principal duties:
* analyze customer complaints to identify root causes and implement corrective actions, thereby improving customer satisfaction.
* identify internal issues and implement corrective actions to enhance customer satisfaction.
* improve current production systems using jcms tools to increase efficiency.
* track and improve assigned kpis (ippm, rppm, copq, eri, yrr).
* attend daily meetings at ccc to ensure alignment with company goals.
* implement new engineering changes to improve product quality and functionality.
* ensure quality control documents are up-to-date and compliant with regulatory requirements.
* perform lpa and iso audits according to the scheduled timeline.
* coordinate quality inspectors to ensure correct quality at all stages of production.
* implement corrective and preventive actions for each analysis to prevent recurrence.
* develop and maintain the role as a quality guide for hpt.
* comply with activities specified in the jci safety commitment letter to ensure a safe working environment.
* evaluate new order requirements to ensure correct implementation of sq and/or new products.
* develop new templates for traveler sheets to improve documentation.
* establish applicable activities to achieve ehs, quality & jcms goals and metrics in gpas for all employees.
* comply with quality requirements defined in iso, asme manual, and all documented information.
* report all injuries, near misses, unsafe acts/conditions, and occupational health problems, and take necessary corrective measures.
* support and comply with all security practices, systems, and rules established in the company.
* maintain a clean and tidy work area, adhering to 5s standards.
* properly use personal protective equipment to ensure workplace safety.
requirements:
* bachelor's degree completed.
* fluent in english language.
* minimum of two years of experience in a similar role.
* software proficiency in minitab (desirable).
* professional recognition and industry networking desired; ability to speak to large audiences an asset.
* able to lead and direct diverse teams; teamwork a plus.
* strong personal computer working capabilities in ms office suite, etc.