*vacante para la empresa global consults en guadalajara, jalisco*:
*about the company*
recognized company in the customer service and call center sector, with a history of excellence in the provision of technological services. We offer a dynamic and collaborative work environment, providing opportunities for professional growth and personal development for our team. *location*: guadalajara, jalisco.
*job requirements*
- university education with a degree.
- advanced english.
- advanced call center experience.
- advanced personnel management skills.
*job responsibilities*
- supervise the provision of service in compliance with contractual commitments.
- ensure compliance with sla parameters in the account.
- review and supervise projects to ensure quality and timely delivery.
- resolve technical and operational problems efficiently.
- manage the allocation and retention of resources for effective delivery.
*additional benefits and perks*
- competitive monthly salary of 45,000 to 55,000.
- food vouchers
- medical, dental and vision expenses
- major medical expenses insurance
- 30 days of christmas bonus
- 14 days of vacation
- social security
- profits
- quarterly bonuses
- professional growth and development opportunities.
- collaborative and dynamic work environment.
- additional benefits such as bonuses and work tools.
*join our team and be part of a leading company in the customer service and call center sector. We look forward to counting on your talent and experience to continue providing quality services to our clients!*
*nível de educación deseada*:
superior - titulado
*nível de experiência deseada*:
nível experto
*función departamental*:
atención al cliente
*industria*:
call centers / telemarketing
*habilidades*:
- hablar inglés
- experiência en call center
- manejo de personal