About our client
we provide simple and solid energy quality solutions. The management of energy quality requirements differs significantly depending on the public utility company, industry, application, and country. We offer filtering and energy quality products for both the input (line side) and output (load side) of frequency converters (vfds) and energy conversion equipment. These components are strategic elements of energy quality. We offer comprehensive energy quality solutions for automation in oil and gas, water/wastewater, hvac, and other industries.
description
the following functions and responsibilities are informative and non-limiting in nature. The company reserves the right to add responsibilities as deemed necessary for the management and support of the company.
* supports the resolution of production quality problems on time to meet customer requirements
* works effectively with test, design, product, and planning engineers, regional quality engineers, regional planners, regional technical sales representatives, and marketing representatives to solve customer challenges and provide fast responses.
* may partner with line quality engineers and management teams in layered process audits and internal audits.
* follows procedure for control on non-conforming parts in production.
* assists clients during audits with the aim of coming to a production release.
* works with customers to understand their specific requirements and then drafts plans to fully satisfy their requirements.
* performs warranty analysis and identifies trends.
* root cause analysis and implementation of corrective action
* responsible for maintaining and continual improvement activities to enhance the quality system.
* manages containment actions for customer concerns and quality proactive notifications (including customer sorting & quality alerts).
* manages additional controls with engineering and operations to ensure quality products.
* manages quality rma process, reviews, analyzes trends, prepares reports, and communicates.
* supports the quality inspectors, technicians, and engineers to ensure that products and processes comply with the relevant requirements of the quality management system.
qualifications
to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* disciplined and results-oriented work ethic.
* strong knowledge with statistical tools such as spc, cpk studies, gauge r&r, etc.
* previous experience developing, using, and maintaining control plans, pfmea's, standard work instructions.
* data-driven, objective, and fact-based.
* must be able to work within accelerated product development schedules.
* ability to work in a cross-functional team environment.
* strong communication skills.
* fluent in english.
* strong analytical and troubleshooting skills.
profile sought
experienced customer quality engineer with over 5 years in international manufacturing organizations, specializing in industries such as automotive, medical, electrical, electronics, and aerospace. Strong background in client interaction, corrective actions, and leading work teams with a high sense of urgency.