*_ responsibilities: _*- design and manage customized customer experiences and briefing to be presented in our customer welcome center.- partner to identify and organize appropriate presentations and discussion leaders for complex/strategic briefings.- manage briefings that focus on strategic accounts, large revenue deals and major relationship opportunities.- provide active management throughout briefing to provide notes and action items for follow-up after the briefing.- provide feedback with post- briefing analysis of insights and opportunities for improvement.- provide direction and guidance to process improvements and establishing policies in the customer welcome center, mentors and/or coaches and peers.
*_ education and experience required: _*- ba or bs in marketing or related field; mba preferred.- 5+ years marketing experience.- industry, sales, channel and/or project management experience a plus.
*_ knowledge and skills: _*- in-knowledge of marketing fundamental, products/ services/solution lifecycle and knowledge management.- working knowledge of industry and customer segment.- familiarity with and/or experience in partner management.- excellent written/oral communications and analytical skills.- strong interpersonal skills; ability to manage virtual teams.- strong negotiating skills.- ability to interface effectively with multiple levels of management and functional disciplines.- strong ability to influence and drive consensus.- business fluent in english.